Shipping Policy

Who We Are
Daily Goods Enterprise FZ-LLC ("we," "us," or "our") operates the website www.daily-goods.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

● Free Shipping: We offer free shipping on all orders, But for some products we do charge Shipping cost which can be applicable during the checkout of that particular products.

Shipping Range

● Delivery Area: We currently ship within

○ United Arab Emirates

○ Saudi Arabia

○ Kuwait

○ Qatar 

○ Bahrain 

○ Other international destinations serviced by our logistics partners

● Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

● Processing Time: Orders are processed within 1-3 business days, Monday to Saturday.

● Cut-off Time: Orders placed before 22:00 (GMT+04:00) UAE Time – Gulf Standard Time will be processed the same day; those placed after will be processed the next business day.

● No Shipping Days: Orders are not processed on Sunday & public holidays.

Delivery Time

● Estimated Delivery: Orders typically shipped from various locations, so the delivery time is estimated as following

Please note: Delivery times are estimated and may vary due to customs processing, courier delays, or holidays.

Shipping Process

● Courier Services: We use reliable carriers such as DHL, FedEx and other from China Shipping carriers for all shipments.

● Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

● Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.

● Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

● Returns Policy: For detailed return instructions, please refer to our [Returns Policy].

Customs Duties & Import Taxes

Please note that customs duties, import taxes, VAT, or other fees imposed by local authorities are not included in the product price or shipping charges displayed at checkout and are the responsibility of the buyer. These charges are determined by the destination country’s customs authorities and may vary by location. Daily Goods has no control over these charges and cannot predict their amount. Any delays caused by customs clearance are beyond our control.

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

● Email: support@daily-goods.com

● Phone: +971 506980921

● Address:

VUNE1288, Compass Building,

Al Hulaila Industrial Zone – FZ

Ras Al Khaimah,

United Arab Emirates

 ● Hours: Monday to Saturday - 9:00 AM to 6:00 PM